Table of Contents

  1.  Do I have to order online... ?
  2. What payment plans are available ... ?
  3. How do I know what my hosting needs are ?
  4. I am not a programmer is it  hard to get started ... ?
  5. What is this going to Cost... ?
  6. What method of payment do you accept ... ?
  7. I have an existing Domain name can I use it?
  8. What is webhosting?
  9. I purchased an account from Radical Webhost, where do I get support?

Do I have to order online.. ?

No, once your account is set up. We will bill via regular mail  using the address you provided us. If you are not sure what you need, please feel free to call us at (817)437-2426

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What payment plans are available ... ?

All payments are made in advance, but you can select one of 2 options:

1. Monthly - We will run a credit card each month for your Web space charges and any other charges that may apply. (extra bandwidth etc......).

2. Annually - You pay the full amount for the year in a single installment, and get the full year of service for the price of 11 months.

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How do I know what my hosting needs are. ?

That depends on where you are in relation to putting your business on the Web, and what you want to do.

We are certain our one price plan will be adequate to accommodate from a brochure website to sophisticated
e-commerce site.
At any time, if you're unsure and want to discuss your hosting needs, you can always call us at 
(817)437-2426

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I am not a programmer is it hard to get started ... ?

It doesn't have to be. We can recommend web developers and web designers to help you every step of the way.  Please feel free to call us with any questions if you are uncertain as how best to proceed on your web venture.

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What is this going to cost... ?

1. Monthly charge - Our Price is in monthly increments, but you can choose quarterly, bi-annual, yearly or 2 year prepaid plans. The longer-term plans save you more money - on an annual plan you'll get 12 months for the price of 10, and on a 2 year plan you'll get 24 months for the price of 18.

Example: If you chose annual billing, your total bill would look like this:

  Calculation Cost
Monthly Charge (12 x $19.99) + $215.46
Domain Transfer  Free    
Domain Registration Fee Free
-----
Subtotal $215.46 
-+
Total Bill   = $215.46
2. If you register your Web Address with us ("Domain") - There is no charge as long as 
you have an account on our servers.


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What method of payment do you accept ... ?

There are two ways to pay for your Web hosting plan:

1. Credit Card - We accept Visa, MasterCard, American Express. To pay by credit card, enter your credit card type and number on our secure Order Form. This is the quickest method of payment - as soon as we get a positive authorization from your credit card bank, we can activate your account.

2. Check - Send us a Check with a verifiable address and phone number and we will activate your account as soon as we get authorization from your bank.

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I have an existing domain name can I use it ?

Yes you can use it.  Radical Webhost will be happy to assist you in having your domain name transferred to our servers.

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 What is Webhosting?

Web hosting is like renting a storefront from a shopping mall operator. Except instead of renting a brick and mortar storefront, you are renting space on our computers, or a "virtual storefront." We take care of running the computers and monitoring them around the clock, leaving you to do what you do best - running your business. What we do is "host" your Web site for you, or "Web Hosting."

And just like building out a store in a mall, where you have the ability to design the inside of the store, the signs, the lighting and the displays, when you rent your Web space you control how your pages look, what information is displayed, etc. Depending on which plan you choose, you can build those pages yourself, or have someone else do it for you. For example, if you choose one the Radical Webhosting options with our Basic Plus plan, we'll build the pages for you.

Once your web pages are built, you'll be ready to put them up on your Web site, and your "online store" will be open for business.


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I purchased an account from Radical Webhost, and I need support?

Go to http://www.redsupport.com

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Copyright © 2000  [Radical Webhost]. All rights reserved.
Revised: September 18, 2004 .